We aim to respond within one business day.
We're a small team and we read every message. Below is the right channel for each kind of question. Using the right address gets you a faster reply.
Account issues, billing questions, bug reports, feature requests.
Data export, account deletion, GDPR / CCPA inquiries, or any question about how we handle your information. See also our Privacy Policy.
Found a vulnerability? Please don't post it publicly — let us know and we'll work with you on a coordinated fix. We acknowledge security reports within one business day.
Subpoenas, DMCA notices, and other legal matters. See also our Terms of Service.
We aim to respond to every email within one business day. Security reports are acknowledged the same day. There is no formal Service Level Agreement for support response on free-tier accounts; paid customers can expect faster turnaround during business hours.
A lot of common questions are already answered in our docs. Before emailing, it's often faster to check:
Vector Panda
30 N Gould St Suite R
Sheridan, WY 82801
United States